Travel Unity Individual Certificate (TUIC)

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Friday, May 23, 2025 - 1-2:30pm ET


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About The certification

TUIC is our baseline certification.

The Travel Unity Individual Certificate (TUIC) introduces the impact and breadth of the travel industry and how applied diversity, equity, and inclusion (DEI) can make the world of travel welcoming to everyone. The program is appropriate for anyone seeking foundational knowledge of DEI in travel and tourism.


TUIC-certified individuals are equipped with the knowledge to address the needs of diverse visitors and colleagues. The curriculum is aligned with Travel Unity’s DEI Standards for Travel & Tourism.


Benefits of TUIC: 

  • Understand the Impact and Scope of the Travel Industry:  Gain foundational knowledge of the travel industry, including the different sectors and roles within it. 
  • Learn Foundational DEI Terminology and Concepts: The program provides a foundation in DEI concepts, terminology, and their application to the travel industry.
  • Practical Applications of DEI in Travel & Tourism:  Build the skillset to help create a more inclusive and welcoming travel industry.


Join Our Next Session:

  • Friday, May 23rd - 1-2:30pm ET

WHO TUIC IS FOR


INDIVIDUALS 


TUIC is for individuals of all backgrounds and abilities who want to start or advance their career in the travel industry.


In line with Travel Unity’s values, delivery of TUIC will continue to evolve to align with individual needs, especially for those with disabilities.


ORGANIZATIONS

TUIC-certified employees have a baseline of industry-appropriate knowledge, making them ready for in-house training.







TUIC Curriculum






The Travel Unity Individual Certificate (TUIC) consists of three components:


  • Three videos, featuring Travel Unity’s staff and expert network:
  • Travel Unity and the Travel Industry
  • DEI Terms and Concepts
  • DEI in the Travel Industry 
  • One live, virtual interactive session
  • Reflections and quizzes on content from the videos and live session


Travel Unity Alliance members receive discounts on TUIC registration.


Interested in organization-specific modules? Let us know your needs, and we can work with you to craft the desired training.


For more information or pricing inquiries, contact us at education@travelunity.org.

Modules

Module 1: Travel Unity and the Travel Industry

Learn about the travel industry - its economic, social, and environmental impact on the world, along with the work Travel Unity does to help make the world of travel welcoming to people of all backgrounds and abilities.

Module 2: DEI Terms and Concepts

An introduction to DEI concepts - from empathy vs. sympathy, to what the 'D', 'E', and 'I' actually mean in practice (and what differentiates DEI from DEIB from DEIJ from JEDI), equity vs. equality, and an array of terms on race and ethnicity, sexual and gender identity, and historical and present examples of inequity in and outside the world of travel.

Module 3: DEI in the Travel Industry

This module connects the DEI topics from the prior session and applies them to the various sectors of the travel industry. Also covered are case studies of personal experiences of travelers and professionals from a variety of backgrounds and identities.

Module 4: Identity, Bias, and Lived Experiences

It is one thing to read about DEI online; it's another to practice it in real life. This module goes into detail on how DEI-related matters can come about in the day-to-day of a job in the travel industry.This session also covers biases and intersecting identities. Through small group breakouts, participants learn first-hand that even while we might seem similar on the surface, there are key aspects of identity that affect how we perceive the world on a daily basis.


Learning Objectives

By the end of this certificate program, participants will be able to:



  • describe different sectors associated with travel and tourism
  • identify roles and functions within industry sectors
  • explain how everyone in a travel industry organization can impact the travel experience
  • describe the role of DEI in the travel industry
  • use and explain current DEI terminology
  • describe scenarios that marginalized populations may face as travelers or within in the travel industry
  • anticipate the needs of guests/customers
  • address difficult situations related to DEI
  • articulate how TUIC has equipped them for current and/or future roles

Certificate

Individuals who successfully go through the certificate course will receive a digital PDF certificate that they are able to share with potential employers.


The requirements to earn the certificate include:

  • Attending an online session (or watching the video if the course is taken asynchronously)
  • Completing all homework assignments
  • Receiving a passing grade on all reflection quizzes (75%)


Travel Unity will maintain a database of those who are TUIC-certified for employer verification purposes.