Travel Industry Association DEI Pledge

Creating a more welcoming and inclusive travel industry

Why Take The Pledge

The Travel Unity Pledge is a commitment to fostering a more inclusive, welcoming, and equitable travel industry for all. By taking the pledge, individuals and organizations signal their dedication to advancing diversity, removing barriers, and creating meaningful opportunities across the travel and tourism ecosystem. This shared commitment helps build a stronger, more representative industry—one where everyone feels valued, respected, and empowered to participate.

STEPS TO EMBED DEI INTO ASSOCIATION STRUCTURE

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Associations that sign the pledge receive a document providing a more detailed process for how to enact these steps.

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Step 1: Create a DEI Committee or Working Group

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Step 2: Recommit to Association’s Mission

Step 3: Reset Association Values

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Step 4: Solidify Code of Conduct (or “Code of Ethics”, “Membership Principles”, etc.)

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Step 5: Assess current practices/structures through a DEI lens

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Step 6: Connect DEI Committee to broader association

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Step 7: Create and follow mechanisms to hold the association accountable to its DEI commitment

Guiding Principles

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Aspiration

Change begins with ideas. The first step is to bring individuals together to establish where you are and where you want to go.

Action

Having an agreed-upon plan is integral to establishing targets. After planning, ideas need applied action and clear timelines to be effective.

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Accountability

It is the responsibility of both the staff and the Board to make sure that associations maintain tangible alignment with the purpose and values that have been outlined.

Foundational Principles for DEI Success

A FOUNDATION OF RESPECT

DEI can only succeed when there is a foundation of respect, built on acknowledging and listening to different perspectives.

A BROAD DEFINITION OF DEI

DEI needs to be treated broadly. Race/ethnicity, disability, sexual orientation, gender identity, religious affiliation, and many other aspects of identity need to be considered in DEI initiatives.

CREATING SUSTAINABLE INITIATIVES

DEI initiatives without sustainability will be seen as transitory or performative and will not be able to foster long-term change.

Gaining and maintaining membership

Associations need to consistently gain new members to maintain their relevance. Thoughtful approaches to diversity, equity, and inclusion are needed to be able to attract and retain members from new communities and identity groups. When individuals do not feel welcome or heard within an association, they will be more inclined to cease their membership.

Industry reputation

Associations that do not align with best practices around DEI will suffer an impact on their reputation in the industry, limiting their ability to engage in partnerships and find members and staff who prioritize DEI.

Destination buy-in

By fostering inclusivity practices, associations and their members can improve relationships with the local tourism industry to provide more positive visitor experiences, resulting in increased repeat visitation and loyalty.

Take The Pledge

We, the undersigned travel industry associations and organizations, commit to purposeful action around diversity, equity, and inclusion (DEI) to create an environment to make our organizations and the broader travel industry more welcoming and inclusive.

To achieve this goal, we will follow the below guiding principles and recommend that other associations and organizations do the same.

Pledge Signatories

American Bus Association logo
Africa Tourism Assoc logo
Arival logo
Adventure Travel Trade Assoc logo
Costariccense Accesible logo
Family Travel Assoc logo
ITMI logo
Louisiana Travel Assoc logo
Rise Travel Institute logo
SATW logo
STOK logo
Tourism Cares logo
Trip School logo
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Representation and Diversification

People need to see others with similar identities to feel like they themselves would also be welcome.

Associations can have current members self-identify to have a better sense of the true diversity within their ranks. Once they know the actual demographics, they can then do more to create viable partnerships to invite individuals from previously under-represented groups.

Even with successful recruitment, diversity of membership and staff cannot be maintained without empowering and listening to varied perspectives.

Yet, boards of travel industry associations cannot be diverse if their membership is not diverse. Since membership comes from the broader travel industry, the pool of members is limited by the overall diversity of travel industry professionals. Therefore, it is imperative for travel industry associations to consistently engage with initiatives that will diversify their boards, membership, and the broader travel industry.

Commit to Creating a More Inclusive Travel Industry

Join travel industry associations and organizations working toward meaningful diversity, equity, and inclusion.