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Case Studies

Examples of how organizations and destinations are putting inclusion into practice.

Convention attendees wearing name badges stand beside a lit IGLTA 2025 sign and rainbow balloon display at the IGLTA Global Convention in Palm Springs.

IGLTA + IGLTA Foundation

Building Inclusion Through the IGLTA Global Convention

A global gathering that combines business, education, leadership development and local engagement to strengthen LGBTQ+ tourism.

IBCCES Sensory Guide sign posted at the JW Marriott Desert Springs gondola boats in Palm Desert, rating touch, taste, sound, sight and smell.

Visit Greater Palm Springs

Building a Certified Autism Destination

How Visit Greater Palm Springs combined IBCCES training and certification, participation from local businesses, and coordination across the destination.